Brand & Marketing Presentation · July 2026

Luchi Car Hire Every Journey Changes Something.

A complete storytelling framework, 30-day digital marketing calendar, and full channel advertising budget — designed to stop people mid-scroll and make them feel something.

Making Every Journey Count
Luchi Car HireAgenda01 / 14

Today

What we'll cover.

A short walk from where we are today to where July takes us.

  1. 01
    Where we are todayThree years of logbooks — who hires us, and how they find us.
  2. 02
    What we want to achieveThe objectives for July, grounded in those numbers.
  3. 03
    Our approachWhy we tell stories — and the shape every advert follows.
  4. 04
    The 31-day planA day-by-day calendar across every channel.
  5. 05
    The budgetWhere every kwacha goes.
  6. 06
    How we'll measure successThe metrics that tell us it's working.
Luchi Car HireWhat 3 Years of Logbooks Tell Us02 / 14

The Evidence

The audience we already have.

360Client records · 2023–25
~670Hires logged · 3 years
31%Repeat customers
4.5Avg days per hire

How clients actually found us

Referral72%
Billboard17%
Word of mouth9%
Facebook2%
IG · WhatsApp · SMS<1%
Word of mouth already wins. Roughly 80% of every hire comes from referrals and word of mouth — yet today they get no ad budget, and digital is near zero. This plan does two things at once: build the digital channel from the ground up, and turn 360 past clients into a referral engine through WhatsApp and SMS.
The Fleet, In Real Use The Allion is the workhorse — nearly half of all hires. The Pajero and Alphard carry the premium moments: weddings, airport pickups, safaris. The six stories should mirror this — everyday sedans for everyday journeys, premium vehicles for the milestones.
A Real International Segment 51 logged foreign hires — USA, South Africa, Germany and Zimbabwe lead. Mostly adventure and business, headed to Livingstone, Kafue and the Lower Zambezi. The "Airport" story and premium positioning are grounded in real demand.

Source · Luchi vehicle logbooks 2023–2025 & foreign-visitor register

Luchi Car HireObjectives — July 202603 / 14

The Goals

What we want to achieve.

Four objectives for the month — each one answers something the logbooks just showed us.

01Build the digital channel from near-zeroToday under 1% of clients come from social. The goal is to make Facebook, Instagram and WhatsApp a real, measurable source of bookings.
02Turn 360 past clients into a referral engineReferrals already drive ~80% of hires. We put that to work deliberately, through WhatsApp and SMS to our existing base.
03Add 25+ bookings on top of the baselineHistorically ~15–20 hires a month. The target is 25 additional digital-driven bookings in July, traceable to this plan.
04Establish one consistent brand voiceEvery post, message and visit closes the same way — so the brand becomes memorable, not just visible.
Luchi Car HireOur Approach04 / 14

Our Approach

People don't remember vehicles.
They remember journeys.

Luchi doesn't sell transport. It sells the moment a journey changes something — a job won, a family begun, a long goodbye finally ended. So every advert we make follows one simple shape, and closes on a single line the whole city can learn by heart.

Here is the shape every story follows.

Before The Journey After The Brand Close
Luchi Car Hire The Storytelling Framework 05 / 14

The Formula

Four acts. One voice. Every platform.

Act One

Before

Anticipation. Hope. Uncertainty. Excitement. The audience immediately understands something important is about to happen.

1
Act Two

The Journey

The vehicle quietly supports the story. Never the centre of attention. It simply enables the moment.

2
Act Three

After

Life has changed. Sometimes in a small way. Sometimes forever. This is where the campaign earns its impact.

3
Always

Brand Close

"Every Journey Changes Something." Every advert. Every time. Repetition builds memory.

4
Luchi Car HireNew LifeStory 01/06 · 06/14
Before
"Before this journey...
they were two."

A husband drives quietly beside his pregnant wife.

No panic. No rushing.

Just anticipation.

They smile occasionally without saying much.

B
The Journey
No dialogue is needed.

A quiet drive.

Hands occasionally touch.

The road stretches ahead.

J
After
"After this journey...
they became a family."

Tiny baby feet.

A hospital wristband.

A newborn sleeping peacefully.

A
Luchi Car HireThe InterviewStory 02/06 · 07/14
Before
"Before this journey...
she was looking for a chance."

A young woman checks her reflection in the passenger mirror.

She straightens her jacket.

Reads through her notes one last time.

B
The Journey
Her future feels uncertain.

She quietly watches the city pass by.

Inside, she is preparing.

J
After
"After this journey...
she found her future."

She walks out of the office smiling.

Phone in hand.

"Mum... I got the job."

A
Luchi Car HireThe WeddingStory 03/06 · 08/14
Before
"Before this journey...
she carried his surname."

A father adjusts his daughter's veil.

Neither says much.

They both understand.

B
The Journey
She squeezes his hand.

The wedding car moves slowly.

Her father looks out the window.

Some moments need no words.

J
After
"After this journey...
she began a new family."

The couple walk back down the aisle.

Rice fills the air.

The father watches proudly.

A
Luchi Car HireThe AirportStory 04/06 · 09/14
Before
"Before this journey...
they had been apart for seven years."

An elderly mother stands in the arrivals hall holding flowers.

She checks the arrivals board again.

Time moves slowly here.

B
The Journey
No rush. No stress.

A Luchi vehicle waits patiently outside.

The city hums beyond the glass doors.

Everything is ready.

J
After
"After this journey...
they were home again."

Mother and son embrace tightly.

The flowers fall to the floor.

No words.

A
Luchi Car HireThe Business DealStory 05/06 · 10/14
Before
"Before this journey...
it was only an idea."

A businessman closes his laptop.

He looks at the proposal.

This meeting could change everything.

B
The Journey
He rehearses his opening sentence.

The drive is quiet.

The city moves outside.

His mind is already in the room.

J
After
"After this journey...
it became a business."

Pens are exchanged.

Hands are shaken.

The contract is signed.

A
Luchi Car HireThe GraduationStory 06/06 · 11/14
Before
"Before this journey...
he was her little boy."

A mother carefully smooths her son's graduation gown.

She remembers every sacrifice.

Every early morning. Every late night.

B
The Journey
No one says much.
Everyone smiles.

The family drives together.

Something quiet is understood between them.

The road ahead is wide open.

J
After
"After this journey...
he stepped into his future."

He stands proudly with his degree.

His mother hugs him.

Worth every sacrifice.

A
Luchi Car HireDigital Marketing Calendar — July 202612 / 14
Facebook Instagram WhatsApp SMS Client Visit Phone Calls Paid Ads Video
Mon
Tue
Wed
Thu
Fri
Sat
Sun
30 Jun
📞 Pipeline Calls
💰 Ads Launch
1 Jul
📘 FB: New Life Story
📷 IG: Brand Reel
💬 SMS: Launch Blast
2
📲 WA: Intro Message
📷 IG Story: Brand
3
🚗 Client Visit: CBD
📘 FB: Interview Story
4
📞 Follow-up Calls
📷 IG: Fleet Showcase
5
📘 FB: Weekend Offer
💰 Weekend Boost
6
📷 IG: Inspiration
7
📞 Pipeline Calls
📘 FB: Wedding Story
8
🚗 Client Visit: Lusaka East
📷 IG: Driver Spotlight
9
📲 WA: Mid-Week Offer
📘 FB: Testimonial
10
🚗 Client Visit: Hotels
📷 IG Reel: Journeys
11
📞 Follow-up Calls
💰 Ad Review
12
📘 FB: Airport Story
📷 IG: Weekend Promo
13
📷 IG: Quote Card
14
📞 Pipeline Calls
📘 FB: Business Deal
15
🚗 Client Visit: Corporates
💬 SMS: Re-engagement
16
📲 WA: July Special
📷 IG: Interior Reel
17
🚗 Client Visit: NGOs/Embassies
📘 FB: Graduation Story
18
📞 Follow-up Calls
💰 Mid-Month Review
19
📘 FB: Customer Feature
💰 Weekend Retarget
20
📷 IG: Brand Quote
21
📞 Pipeline Calls
📘 FB: New Life Reshare
22
🚗 Client Visit: Schools/Events
📷 IG Reel: Family
23
📲 WA: End-Month Push
📘 FB: How It Works
24
🚗 Client Visit: Lodges
📷 IG: Chauffeur Feature
25
📞 Month-End Calls
💬 SMS: End-Month Offer
26
📘 FB: July Review
💰 Final Boost
27
📷 IG: Monthly Wrap
28
📞 Pipeline Calls
📘 FB: Aug Teaser
29
🚗 Client Visit: Key Accounts
📲 WA: Thank You
30
📷 IG: Month Closing
💰 Month-End Close
31
📞 Final Follow-ups
📘 FB: August Preview
Luchi Car HireComplete Marketing Budget — July 202613 / 14
Total Monthly Budget K15,950 All channels · July 2026
📣
Paid Ads · FB + IG K5,000 31% of total
💬
WhatsApp + SMS K1,350 8% of total
🎨
Posters · 23 × K200 K4,600 29% of total
🎬
Video · 1 × K5,000 K5,000 31% of total
Campaign / ActivityChannelDurationUnit CostTotal (K)
FACEBOOK & INSTAGRAM PAID ADS — K5,000
Brand Story Awareness
Promote all 6 storytelling posts to cold Lusaka audiences
FBIG31 daysK32/dayK992
Reel Reach Campaign
Boost IG Reels — target 18–45, interests: weddings, travel, business
IG20 daysK25/dayK500
Click-to-WhatsApp Traffic
Drive direct enquiries via WhatsApp CTA button on ads
FBIG25 daysK40/dayK1,000
Fleet Showcase Carousel
All vehicle options with pricing — drive bookings
FB15 daysK28/dayK420
Weekend Booking Push
Retarget engaged users — Friday to Sunday only
FBIG8 weekendsK70/wkndK560
Corporate Retargeting
Warm audience: profile visitors, video viewers, link clickers
FB20 daysK26/dayK528
Ads Sub-totalK4,000
Performance Reserve
Scale top ads, A/B test new creatives mid-month
FBIGAs neededK700
Opportunity Buffer
React to events, trending moments, competitor activity
FBIGAs neededK300
Facebook + Instagram TotalK5,000
WHATSAPP & SMS DIRECT MARKETING — K1,350
WhatsApp Broadcast — 4 Sends
~200 contacts per send. Offers, stories, promos. Sent via WhatsApp Business app.
WA4 sends~K75/sendK300
Bulk WhatsApp Tool Subscription
Monthly access to a bulk WA sender (e.g. WaSender, BulkSMS.co.zm). Enables scheduling and automation.
WA1 monthK200
SMS Blast — Week 1 Launch
500 recipients · Luchi Car Hire launch + booking CTA · Zamtel/Airtel gateway
SMS1 sendK0.35/SMSK175
SMS Blast — Week 3 Re-engagement
500 recipients · Mid-month offer, wedding and corporate angle
SMS1 sendK0.35/SMSK175
SMS Blast — Week 4 End-of-Month
500 recipients · Last-chance July offer + August preview
SMS1 sendK0.35/SMSK175
Phone Credit + Print Collateral
Airtime for follow-up calls. Printed one-pagers for client visits (fleet, rates, WA QR code).
MonthK325
WhatsApp + SMS TotalK1,350
CREATIVE PRODUCTION — K9,600
Hero Story Video — 1 per month
Shot on a high-definition phone with professional editing. One of the 6 story concepts; re-cut into the month's Reels.
VIDEOMonthlyK5,000/videoK5,000
Graphic Design — Posters
Every static Facebook & Instagram graphic in the July calendar — 23 designs.
DESIGNMonthlyK200/posterK4,600
Creative Production TotalK9,600
GRAND TOTAL — ALL CHANNELSK15,950
i
Creative production is one hero video per month (K5,000 — low-budget but high quality: HD phone + professional editing, re-cut into the month's Reels) plus 23 poster designs at K200 each. Each of the six story concepts is ~K5,000 to produce if you choose to push more than one.
i
All amounts in Zambian Kwacha (ZMW). Facebook & Instagram managed via Meta Ads Manager. Weekly spend review every Friday — scale winners, pause underperformers.
i
SMS rates based on Zamtel/Airtel bulk gateway (~K0.30–0.40/SMS). WhatsApp tool cost is estimated — confirm with local reseller before launch.
i
All 6 storytelling creatives should be produced before July 1. Reels require video — budget for a 1-day production shoot separately if needed.
Luchi Car HireKPIs, Success Metrics & Content Rules14 / 14

Success Metrics — July 2026

How we know it's working.

👁️Reach / Impressions50,000+Combined FB & IG ad impressions across all campaigns in July.
💬WhatsApp Enquiries80+ leadsDirect WA messages from click-to-WA ads and organic content.
📅Digital Bookings25+ bookingsConfirmed hires traceable to social, SMS, or WhatsApp activity.
📈New Followers+500Net new Facebook likes and Instagram followers gained in July.
📲SMS Response Rate12%+ replyTarget 12% call-back or enquiry from each 500-recipient SMS blast.
🤝Visits Converted5+ contractsCorporate/event clients signed from 8 field visit days in the month.

Content Production Rules

What to post. How to post it right.

Rule 01Lead with the person, never the car.If someone says "nice SUV" instead of "I wonder what happens next" — you're shooting it wrong. Emotion first. Vehicle background.
Rule 02Use the brand close on every single post."Every Journey Changes Something. Luchi Car Hire. Making Every Journey Count." In every caption. Every reel outro. Every WhatsApp. No exceptions.
Rule 03Reels outperform static — aim for 60% video.Instagram and Facebook reward video with more organic reach. Aim for 3+ Reels per week. Real Lusaka locations. Real people. Real moments.
Rule 04WhatsApp messages must feel personal.Start with the recipient's name. Write conversationally — "Hi Sarah, we have something special for you this July." Not "DEAR VALUED CUSTOMER."
Rule 05Every client visit needs a leave-behind.Bring a printed one-pager: fleet options, rates, and a WhatsApp QR code. It extends the conversation after you leave the room.
Rule 06Review ad performance every Friday at 3pm.Pull Meta Ads Manager. Any ad with cost-per-click above K5 or engagement below 2% — pause it. Shift that budget to the winner immediately.

Luchi Car Hire · July 2026

Every Journey
Changes Something.

Luchi Car Hire

Making Every Journey Count.

6 Stories
31-Day Calendar
K15,950 Budget
3 Channels
Lusaka 2026